Legal Agreement

Terms of Service

Effective Date: May 15, 2026 — Last Updated: May 15, 2026

1. Acceptance of Terms

By accessing the DEVUP AI platform (accessible at devupai.com, hereinafter referred to as the "Platform", the "Service", or "DEVUP AI"), creating an account, generating API keys, or making any API request through the DEVUP AI Gateway, you (the "User", "Client", or "You") acknowledge that you have read, understood, and agree to be legally bound by these Terms of Service and our Privacy Policy.

If you are entering into these Terms on behalf of a company, legal entity, or organization, you represent and warrant that you have the authority to bind such entity to these Terms.

If you do not agree to these Terms, you must immediately cease all use of the Platform.

2. Description of the Service

DEVUP AI is a professional AI inference infrastructure provider. The Platform operates by renting dedicated GPU clusters located in international data centers to host and natively run open-source large language models (LLMs). DEVUP AI is the direct infrastructure operator — it is not a proxy, reseller, or intermediary to third-party proprietary API providers.

Service Level Notice:The standard Service is provided on an "AS-IS" basis. Standard accounts do not include high-availability SLAs, dedicated failover, or guaranteed incident response times. Such guarantees are strictly reserved for Custom Enterprise Contracts negotiated separately in writing.

The Service includes but is not limited to:

• Self-Hosted Multi-Model Inference: Native execution of open-source models including DeepSeek, Qwen, Llama, Mistral, and others on dedicated rented GPU infrastructure, exposed via a single, OpenAI-compatible API endpoint.
• Token-Based Billing: Pay-per-use metering based on prompt and completion tokens consumed per inference request.
• Scoped JWT Authentication: Secure, permission-scoped JSON Web Tokens for granular API access control.
• Transient Prompt Caching:Ephemeral, in-memory caching (5–10 minutes) to reduce latency on repeated inference calls. No data is persisted to disk.
• Webhook Integrations: Event-driven notifications for usage events and billing thresholds.
• Developer Dashboard: Real-time analytics, API key management, billing management, and usage telemetry.

3. Account Registration and Security

3.1 Account Creation

To access the Service, you must create an account using a valid email address or a supported OAuth provider (e.g., GitHub). You agree to provide accurate, current, and complete information during registration.

3.2 API Key Security

Upon account creation, you may generate API keys (prefixed with sk-devup-) to authenticate your requests. You are solely responsible for:

• Maintaining the confidentiality and security of your API keys.
• All activity occurring under your API keys, whether authorized by you or not.
• Immediately revoking compromised keys via the Dashboard and notifying DEVUP AI at support@devupai.com.

DEVUP AI shall not be liable for any unauthorized use, loss, or damage resulting from your failure to secure your API keys or account credentials.

3.3 Scoped JWT Liability

The Platform issues Scoped JSON Web Tokens (JWTs) to authorize requests. These tokens carry specific permission scopes and expiration timestamps. You acknowledge that:

• Any request authenticated with a valid JWT issued to your account is deemed authorized by you.
• You are responsible for implementing proper token lifecycle management (rotation, revocation, expiration handling) in your applications.
• DEVUP AI bears no liability for damages arising from leaked, intercepted, or improperly managed JWTs on your systems.

4. Free Trial and Credits

Upon registration, new users receive a complimentary credit of 50 DZD (Algerian Dinar) to evaluate the Platform. This credit is:

• Non-transferable and non-refundable.
• Subject to the same rate limits and fair use policies as paid credits.
• Provided "as-is" with no guarantee of a specific amount of inference capacity.

5. Billing, Payments, and Currency

5.1 Currency and Payment Methods

All transactions on the Platform are denominated exclusively in Algerian Dinar (DZD) and processed through locally available payment methods, including but not limited to:

• CIB (Carte Interbancaire)
• Eddahabia (Algerie Poste)
• BaridiMob (manual bank transfer, verified by administrators)

Grace Period: Manual bank transfers (e.g., BaridiMob) and local card payments (Edahabia/CIB) are subject to a payment confirmation grace period of up to 5 business days to account for local banking delays.

All payment processing is subject to the regulations of the Bank of Algeria and applicable Algerian payment and e-commerce laws.

5.2 Token-Based Metering

Usage is metered based on the number of prompt and completion tokens processed per API request. Token costs vary by model and are displayed on the Platform's pricing page. Your account balance is debited in real-time after each successful inference request.

5.3 Refund and Dispute Resolution Policy

All purchased credits are non-refundable except as mandated by the applicable provisions of Algerian consumer protection legislation (Law No. 09-03 of February 25, 2009, and subsequent amendments). In the event of a billing discrepancy, erroneous charge, or disputed transaction, you must submit a formal dispute request to support@devupai.com within twenty-one (21) calendar days of the date of the transaction in question. Disputes submitted beyond this period may not be eligible for review. DEVUP AI will investigate all valid claims and issue corrections or credit adjustments at its sole discretion, in accordance with applicable Algerian law.

6. Acceptable Use Policy

You agree NOT to use the Service to:

• Generate content that violates the laws of the People's Democratic Republic of Algeria, including content that is defamatory, incites hatred or violence, or threatens national security.
• Generate, distribute, or facilitate the creation of child sexual abuse material (CSAM) or any form of exploitation of minors.
• Engage in fraud, phishing, social engineering, or impersonation.
• Reverse-engineer, decompile, or attempt to extract the source code or model weights of any AI model accessible through the Platform.
• Circumvent rate limits, billing mechanisms, or authentication controls.
• Deploy automated systems that generate excessive or abusive load on the infrastructure (denial-of-service behavior).
• Redistribute API access or resell the Service without prior written consent from DEVUP AI.

DEVUP AI reserves the right to immediately suspend or terminate any account found in violation of this Acceptable Use Policy, without prior notice and without refund.

7. Rate Limits and Fair Use

To ensure platform stability and equitable access for all users, DEVUP AI enforces rate limits on API requests. These limits may vary based on your account tier and are subject to change. Current rate limits are published on the Platform dashboard.

Exceeding rate limits will result in HTTP 429 Too Many Requests responses. Persistent or intentional circumvention of rate limits constitutes a violation of these Terms.

8. Data Handling and No-Training Guarantee

8.1 No Model Training on User Data

DEVUP AI does not use your inference data (prompts, completions, or any input/output data) to train, fine-tune, or improve any AI model. Your data is processed solely for the purpose of fulfilling your API request and is not retained for model development purposes.

8.2 Infrastructure-Level Data Isolation

DEVUP AI operates its own rented GPU infrastructure. Your inference data is:

• Transmitted securely (TLS 1.3) from the Platform to the dedicated GPU cluster for processing.
• Held exclusively in volatile memory (RAM) on the GPU server for the duration of inference and transient caching (5–10 minutes maximum).
• Never written to persistent storage (disk, database, or file system) on any foreign server.
• Automatically purged from volatile memory upon cache expiry or system restart.

8.3 Transient Prompt Caching

The Platform employs transient, in-memory prompt caching to improve response latency for repeated or similar requests. This cache is:

• Ephemeral:Cached data exists only in volatile memory (RAM) and is automatically evicted after 5–10 minutes.
• Session-Scoped: Cache entries are isolated per user and are not shared across accounts.
• Not Used for Training: Cached prompts are never used for model training, analytics, or any purpose other than reducing inference latency for the requesting user.

8.4 API Request Logging

DEVUP AI logs metadata associated with API requests (timestamps, token counts, model used, latency, cost) for the purpose of billing, usage analytics, and platform monitoring. These logs do not contain the content of your prompts or completions.

9. Intellectual Property

The DEVUP AI name, logo, website design, documentation, and all proprietary software and infrastructure are the exclusive intellectual property of DEVUP AI and its owner, and are protected under Algerian intellectual property law.

You retain full ownership of your input data (prompts) and output data (completions) generated through the Service, subject to the open-source licensing terms of the underlying AI model used for inference.

10. Disclaimer of Warranties

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, OR NON-INFRINGEMENT.

DEVUP AI does not warrant that:

• The Service will be uninterrupted, timely, secure, or error-free.
• The output generated by AI models will be accurate, complete, or reliable.
• Any specific uptime or availability guarantee will be met.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY ALGERIAN LAW, IN NO EVENT SHALL DEVUP AI, ITS OWNER, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, BUSINESS OPPORTUNITY, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE.

THE TOTAL AGGREGATE LIABILITY OF DEVUP AI FOR ALL CLAIMS ARISING UNDER THESE TERMS SHALL NOT EXCEED THE AMOUNT PAID BY YOU TO DEVUP AI IN THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

12. Indemnification

You agree to indemnify, defend, and hold harmless DEVUP AI, its owner, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from:

• Your use of the Service.
• Your violation of these Terms.
• Your violation of any applicable law or third-party right.
• Content generated by you through the Platform.

13. Termination

DEVUP AI reserves the right to suspend or terminate your account at any time, with or without cause, and with or without notice. Upon termination:

• Your API keys will be immediately revoked.
• Any remaining credit balance is forfeited unless otherwise required by law. In accordance with Law 09-03, unused purchased DZD credits remain the user's property and may be subject to refund procedures minus processing fees if the account is terminated without terms violation.
• Provisions that by their nature should survive termination (including Sections 9, 10, 11, 12, and 15) shall remain in full force and effect.

You may terminate your account at any time by contacting support@devupai.com.

14. Modifications to Terms

DEVUP AI reserves the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on the Platform and updating the "Last Updated" date. Your continued use of the Service after such changes constitutes your acceptance of the revised Terms.

15. Governing Law and Jurisdiction

These Terms of Service shall be governed by and construed in accordance with the laws of the People's Democratic Republic of Algeria.

Any dispute, controversy, or claim arising out of or relating to these Terms, or the breach, termination, or invalidity thereof, shall be submitted to the exclusive jurisdiction of the competent Courts of Algiers.

16. Severability

If any provision of these Terms is found to be invalid or unenforceable by a competent Algerian court, the remaining provisions shall continue in full force and effect.

17. Legal Notice and Contact Information

The DEVUP AI platform is owned and operated by the following registered entity, in compliance with Algerian e-commerce transparency obligations:

• Full Name: BAL Mohamed Abdessalem
• Legal Status:Auto-entrepreneur — Artificial Intelligence Systems Development
• Registration Number: 100605190202125689
• Platform:DEVUP AI — devupai.com
• Email: support@devupai.com